What defines empathic listening?

Empathic listening is defined by listening with understanding and empathy. This approach involves not just hearing the words being spoken but also grasping the emotions and feelings behind those words. In empathic listening, the listener seeks to understand the speaker's perspective and emotional state, creating a supportive environment that fosters trust and connection.

This type of listening is crucial in the context of child and youth care because it allows professionals to better relate to the experiences of children and youth, validating their feelings and experiences. By engaging in empathic listening, professionals can effectively respond to the needs of young people, helping them feel valued and understood, which is fundamental in building rapport and promoting positive outcomes in care settings.